So we built the tool we always wished existed.
Healthcare revenue cycle teams spend an enormous amount of time on a single, grinding problem: figuring out what payers actually require.
Prior auth for an outpatient MRI with UnitedHealthcare. Timely filing window for an Aetna secondary claim. How to appeal a CO-29 denial with BCBS. The answer exists — it's buried somewhere in a provider manual, a policy update, or a bulletin that went out six months ago.
Finding it means opening PDFs, scanning tables of contents, calling provider relations, or hoping someone on your team remembers the answer from last time.
That workflow costs your team hours every week and it doesn't have to.
Axlow indexes payer policy documents — prior auth guidelines, timely filing rules, claim submission requirements, appeal procedures — across 75+ commercial and government payers.
When you ask a question in plain English, Axlow searches that index and returns a direct answer grounded in the source document. Not a summary generated from general training data — an answer pulled from the actual policy, with a citation you can verify.
The difference matters in RCM. When an auditor asks why you billed a claim a certain way, "Axlow told me" isn't the answer. "Per UHC's Commercial Policy Manual, Section 4.2, effective January 2025" is.
No boolean search syntax. No keyword matching. Ask the way you'd ask a colleague.
Every answer cites the specific payer document it came from. Auditable, defensible.
The average answer time is under 20 seconds. No hold music. No provider relations call queue.
Try Axlow free. No credit card required during your trial.
Start Free Trial →